GoDigital Media Group
KEY RESPONSIBILITIES
- Developed and executed go-to-market strategies for new products and services, including market analysis, product positioning, and multi-channel marketing campaigns.
- Led the revitalization of underperforming brands (YogaWorks and EMS) through strategic repositioning, product optimization, and e-commerce transformation.
- Identified and launched new business opportunities, including the YogaWorks athleisure collection and the YogaWorks wellness marketplace.
- Oversaw the development and implementation of comprehensive e-commerce strategies, driving significant increases in website traffic, conversion rates, and online revenue.
- Built and managed strategic partnerships with key retailers and brands to expand distribution and enhance brand visibility.
- Championed the strategic pivot of EMS from a traditional big-box retail model to a direct-to-consumer (DTC) and boutique model, aligning with evolving market trends and consumer preferences.
KEY ACHIEVEMENTS
YogaWorks E-commerce Transformation
- Led the relaunch of shop.yogaworks.com, migrating the platform from Magento to Shopify, resulting in a 78% increase in website traffic and an 85% increase in conversion rate.
- Implemented a comprehensive digital marketing strategy encompassing SEO, paid search, social media marketing, email marketing, ambassador programs, loyalty programs, and user-generated content (UGC) campaigns.
- Achieved a profitable business model within the first year, with a 45% gross margin and a customer acquisition cost (CAC) of $35, leveraging the existing YogaWorks customer base and instructor network.
YogaWorks Athleisure Launch
- Spearheaded the launch of a dual-tier YogaWorks athleisure collection (premium and affordable lines), exceeding sales projections by 63% in the first year.
- Secured distribution partnerships with Nordstrom and Saks Off Fifth. Oversaw all aspects of product design and development.
Eastern Mountain Sports (EMS) Revitalization
- Developed and executed a comprehensive go-to-market strategy for EMS, repositioning the brand to appeal to a younger, urban-adventuring demographic while retaining its heritage appeal and contributing to EMS achieving $131.9 million in annual revenue.
- Drove the strategic shift to a DTC and boutique model, enhancing brand image, reducing overhead costs, and improving customer experience.
Strategic Partnerships
- Established key partnerships that expanded distribution channels, amplified brand reach, and drove revenue growth.
CHALLENGES & SOLUTIONS
Brand Relevance
- Addressed declining brand relevance, operational inefficiencies, outdated technology, and a lack of a clear e-commerce strategy across portfolio companies. Implemented robust systems and processes, including:
Project Management
- Utilized Agile methodologies and project management software (e.g., Asana, Jira) to ensure efficient execution and on-time delivery of projects.
Data Analytics
- Implemented comprehensive data tracking and analytics dashboards (e.g., Google Analytics, Tableau) to monitor key performance indicators (KPIs), identify trends, and inform decision-making.
Customer Relationship Management (CRM)
- Implemented and optimized CRM systems (e.g., Salesforce, Klaviyo) to improve customer segmentation, personalize marketing efforts, and enhance customer retention.
Cross-Functional Communication
- Established regular cross-functional team meetings and communication channels to ensure alignment and collaboration.
Leadership Style & Culture
- Fostered a collaborative, data-driven, and hands-on leadership style, empowering team members to take ownership while encouraging experimentation and a growth mindset. I prioritized open communication, clear accountability, and a commitment to continuous improvement.
RISK MANAGEMENT
- Conducted thorough market research and competitive analysis to identify potential threats and opportunities.
- Developed contingency plans for key initiatives, addressing potential challenges such as supply chain disruptions, shifts in consumer demand, and competitive pressures.
- Diversified marketing and sales channels to reduce reliance on any single platform or partner.
- Maintained close communication with legal and compliance teams to ensure adherence to all relevant regulations.